Digital Hotel is the first open innovation project in the tourism sector in Spain and reflects our strong commitment to digital transformation. The initiative brings together the interest of more than 30 leading international companies that provide measurable value to the project.
Through the technologies that Digital Hotel has already implemented in all our hotels, we transform and enhance the experiences of our guests and employees, while continuing to advance our commitment to sustainability.
Years
Partners
Proposals
Successful products
E-Guest
Now, with e-Guest Manager, your requests are handled instantly. What you need goes straight to the right team and gets taken care of—seamlessly and without delays. It’s how we enhance guest experience, support our teams, and reduce paper use.
A simpler, faster, and more responsible way to take care of every detail.
Iberostar Channel
With the Iberostar Channel, every detail of your stay unfolds effortlessly—right from the comfort of your room. Discover daily schedules, tailored services, and unforgettable experiences, all in real time.
A smoother, more personalized way to enjoy every day.
Map App Router
Now, exploring the hotel is as simple as opening an app. Every space unfolds in the palm of your hand, without missing a single detail. A more seamless and intuitive experience that removes barriers and elevates your stay. This is how we're using technology to transform the way you move.
Beach Service
Beach Service is a feature in our app that makes your vacation even more comfortable. Simply scan the QR code or access it directly through the app to place your order from your phone—no need to leave your lounge chair or wait in line.
All you have to do is choose, relax… and enjoy.
Virtual Check-in
Imagine arriving at your hotel and simply beginning your experience – no lines, no rush, no interruptions. With Virtual Queues for Check-in, we've transformed waiting into your time. A solution that blends technology and hospitality to elevate your experience and streamline every operational step. Because at Iberostar, your enjoyment starts the moment you arrive.
Restaurant Virtual Queue
Forget the lines and let time work in your favor. Relax, explore, enjoy… and when your table is ready, we’ll simply send you a message. It’s that easy. No waiting. No interruptions. Just the moments that truly matter.
Laundry service
With a fully digitalized process, requesting and tracking your laundry is as easy as a tap on your phone. While our team takes care of your clothes, you focus on enjoying an uninterrupted vacation. Less paper, more efficiency, and an experience designed to elevate every moment.
Room cleaning
Now, with our app, you can check the cleaning status of your room at any time. We’ll notify you the moment it’s ready—so you can return when everything is just perfect.
More comfort, and an experience designed with every little detail in mind.
BRAIAN
Braian is our AI-powered virtual operator optimizing energy efficiency across our hotels. It analyzes real-time data to adjust climate control, improve guest comfort, and reduce energy consumption, while supporting maintenance teams by identifying areas of low efficiency.
Train Service
Through our app, we’ve digitalized the experience of moving around the Playa Paraíso resort and exploring every corner. Now, guests can see the location of our train service in real time and know exactly when they arrive, so they don’t miss a single moment.
Partners
